Thursday, January 19, 2012
Grrrrrrr need I say more!!!
At last we are getting good numbers some lows here and there but all in all pretty good numbers..then came last week one low after another ugggg..but we deal with it all is good got everything back on track and what happens last night??? I go in to test her at 2:30 am she is high a 358 high ..wow I go to give her a correction only to get a "no delivery" on her pump ...hummm I wonder if that was from before she went to bed that it didn't deliver and she didn't clear it out..ok so I try again, the pump is working fine and does the delivery..sleepy mom here goes back to bed..6am comes around she test 437 goes to correct again "no delivery" shows up on the pump..she test for ketones and a very lovely deep dark purple comes very quickly..sigh here we go I gab a needle give her a shot and on to call Medtronic. I don't know about anyone else but after dealing with diabetes for 4 1/2 years and her being on a pump for 4 years I get a bit annoyed when I keep getting asked questions that has nothing to do with the pump..like "when was the last time she tested, many times a day does she test, does she use tape on her sites, does she change her lancets..ect. I know these are the standard questions but geeeze it gets a bit much sometimes and when your on the phone first thing in the morning and you know the person is reading off a card and has no ideal some of the stuff your talking about it gets a bit frustrating! So after all the questions the next thing is to do a pump test..take her site out see if site is bent....nope not bent( great I just put that site in too)....rewind her pump and give a 7 unit fixed prim does insulin come out....yep it does..ok now put in a new reservoir...ok that's done...now do another 7 unit fixed prim...ouch now that's a good 14 units of insulin down the drain but I do it, things are working fine...hummmm they say, don't know why you got a no delivery maybe just maybe the cannula is hitting muscle ... hummm now teats the first time something just might make since...we have been on the same kind of sites for 4 years she is growing and getting a bit more meaty and more muscle, he just might be on to something..so tomorrow he will be sending out a few new kinds of sites to try out. Dont get me wrong I love for the most part the help line for Medtronic but I hate having to go over the same stuff over and over and feeling like I am talking to someone who is reading off a cue card, and when you ask something out of the realm they go blank on your or if you try to trouble shoot with them they don't know what to say since its not on the read off paper. I just wish they had more diabetics on the pay roll who uses these pumps someone who can understand what your saying with out all the needless questions.. I have noticed most of the sales reps are diabetic now lets try for some more help line diabetics :o)